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Meduit One is a virtual collection agency that resolves accounts and drives cash to the bottom lines of physician and specialist practices, dentists and veterinarians. By leveraging Meduit One, a 15-bed, short-term, acute care hospital in the Southwest reduced the average age of its unresolved accounts and expedited resolution of those accounts. The hospital achieved:
Meduit analyzed results driven by self-service-only technologies compared to a blend of self-service and human-based customer service/call center collections. A case study at a multiple-hospital health system revealed that after one year of self-service technology deployment, total patient cash increased by 13%. BUT there?s a catch.